Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-gluten-free-order-monitoring.livebursts.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains how we collect, use, and protect the information you provide to us when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how you interact with us in the following ways:

  1. Using Our Applications and Services: As an authorized user, your participation involves inputting personal information, utilizing our features, and accessing personalized content.
  2. Visiting Our Websites: Linking to this privacy policy, browsing our sites, and exploring our online offerings all fall under its scope.
  3. Communication with Us: This includes receiving newsletters, promotional emails, phone calls, text messages (SMS), or any other form of communication from our team.

Personal Data Collection

We gather various categories of personal data to enhance your experience and deliver tailored services. These include:

  • Account Information: Details required to create and manage your user account, such as username, email address, and password.
  • Payment Information: Credit or debit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status, including income and transaction amounts (anonymized for security).
  • Purchase Information: Items purchased, purchase frequency, and order history.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information for tracking user behavior.
  • Location Data: Geolocation data to provide location-based services and personalized content (with your consent).
  • Feedback: Comments, reviews, and responses you share with our team to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with our content or use social login features.
  • Product Information: Details about products you view, search for, or purchase on our sites.

We collect this data through direct input from you, tracking technologies (like cookies), and third-party sources who assist us in serving personalized ads and improving our services.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide essential functionality. We use them for:

  • Strictly Necessary: Ensuring basic functions of our website, like secure login.
  • Preferences: Remembering user preferences and settings to personalize your experience.
  • Analytics: Tracking site usage and gathering statistical data for improvement purposes.

Users can manage non-essential cookies through our built-in Cookie Manager, offering control over their cookie choices.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purpose it serves:

  • Financial and transaction data is kept for tax and accounting purposes, typically 7 years.
  • Order history may be stored indefinitely for business continuity and improvement.
  • Personal information used for marketing purposes is retained until you opt out or request deletion.

Once the retention period expires or upon your request, we securely delete or anonymize the data to ensure it remains confidential.

Security Measures

We implement robust security practices to safeguard your personal data:

  • Encryption: Employing encryption for data at rest and in transit ensures secure communication.
  • Secure Third-Party Processing: Collaborating with trusted partners who adhere to strict privacy standards for data processing.
  • Access Controls: Limiting access to personal data to authorized personnel only.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access and Rectification: The right to view and correct the personal data we hold about you.
  • Erasure (Right to be Forgotten): Requesting the deletion of your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data for specific purposes.
  • Data Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
  • Non-Discrimination: The right not to be discriminated against for refusing to provide or withdrawing consent.

To exercise these rights or have any data-related queries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage you to review it periodically for changes.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about this policy or our data practices, please contact us: